At S-Cape Hotel, we prioritise the protection and privacy of our guests’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data. By using our services, you consent to the practices described herein.
Information Collection:
We may collect personal information such as your name, contact details, payment information, and preferences when you make a reservation or interact with our hotel.
Use of Information:
We use the collected information to facilitate reservations, provide personalised services, improve our offerings, and communicate important updates. Your information may also be used for marketing purposes, but you can opt out of these communications at any time.
Data Sharing:
We may share your personal information with third-party service providers who assist us in delivering our services. However, we ensure that these partners adhere to strict confidentiality standards and use the information solely for the intended purpose.
Legal Requirements:
We may disclose your personal information if required by law, regulation, or legal process. Additionally, we may disclose information to protect our rights, property, and safety, or the rights, property, and safety of others.
Data Security:
We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. However, please note that no method of transmission over the internet or electronic storage is entirely secure.
Data Retention:
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Your Rights:
You have the right to access, correct, or delete your personal information held by us. If you wish to exercise these rights or have any questions regarding our privacy practices, please contact us using the information provided below.
Updates to the Privacy Policy:
We may update this Privacy Policy periodically. The updated version will be posted on our website, and the date of the latest revision will be indicated.
By continuing to use our services, you acknowledge that you have read and understood this Privacy Policy. We encourage you to review this policy regularly to stay informed about our data practices.
If you have any concerns or inquiries regarding our Privacy Policy, please do not hesitate to contact us.
